Our Often Unheralded and Underestimated Friends – Government Clerks! Never Underestimate What They Might Do For You!
In her post she states …
… so called the Clerk's office and Tina in Current Records, wonder of wonders, instead of just telling me that it was the Chicago Fire (my dad wasn't THAT old! 1871) or assuring me that there was no fire, she actually took my information and that of my father and said she'd call back. *snort* Yeah, right.
But! She did call me back with the information that she found nothing but then did mention there was an Abraham Feinberger born on that date …
Voila! With that, Terry had met with success.
My similar story involves a clerk in Essex County Massachusetts, back in the late 1980s. I called because I was seeking the citizenship papers of my great grandparents. I had been completely stymied trying to learn anything more about my Finnish roots.
I still remember getting a call back from that clerk and she told me that she couldn’t find any papers in the name Acey (sounded strange enough to me to be Finnish), and I remember that feeling of disappointment. She then went on to say that she DID find papers in the name of Kujanpää with an AKA Acey. It ends up that the family emigrated in 1900 as Kujanpää and before 1901 was using the name Acey. Without that clerk going that extra distance and sharing with me what she had found, I could still be looking for the Acey family in Finland, and with NO success!
She is one of my genealogy heroes for sharing that extra bit of information that made all the difference in my research into that branch of the family.
Of course, in my case, it was also an invaluable lesson to make sure, when researching, that I worked backwards and clearly documented everything! I never again assumed what the “names” of my foreign-born ancestors were! I always acquired citizenship papers (if available), passenger records and other US created documents before “jumping the pond.”
What is your story about when a clerk went above and beyond?
copyright © National Genealogical Society, 3108 Columbia Pike, Suite 300, Arlington, Virginia 22204-4370. http://www.ngsgenealogy.org.
NGS does not imply endorsement of any outside advertiser or other vendors appearing in this blog. Any opinions expressed by guest authors are their own and do not necessarily reflect the view of NGS.
Republication of UpFront articles is permitted and encouraged for non-commercial purposes without express permission from NGS. Please drop us a note telling us where and when you are using the article. Express written permission is required if you wish to republish UpFront articles for commercial purposes. You may send a request for express written permission to [email protected]. All republished articles may not be edited or reworded and must contain the copyright statement found at the bottom of each UpFront article.
Think your friends, colleagues, or fellow genealogy researchers would find this blog post interesting? If so, please let them know that anyone can read past UpFront with NGS posts or subscribe!
Suggestions for topics for future UpFront with NGS posts are always welcome. Please send any suggested topics to [email protected]
Unless indicated otherwise or clearly an NGS Public Relations piece, Upfront with NGS posts are written by Diane L Richard, editor, Upfront with NGS.
Want to learn more about interacting with the blog, please read Hyperlinks, Subscribing and Comments -- How to Interact with Upfront with NGS Blog posts!